Terms of service

Terms of Service – Urbokart

Welcome to Urbokart. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting or making a purchase from Urbokart, you agree to be bound by these Terms. Please read them carefully.

1. General Conditions

  • By accessing this website, you confirm that you are at least the age of majority in your state or region, or you have permission from a legal guardian.

  • Urbokart reserves the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products & Services

  • All products listed on Urbokart are subject to availability.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • Product images are for illustrative purposes only. Actual products may vary slightly in appearance due to lighting or screen differences.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Urbokart reserves the right to change product prices at any time without prior notice.

  • We reserve the right to cancel or refuse any order in case of pricing errors, stock issues, or suspected fraudulent activity.

4. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed.

  • Urbokart is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

  • Risk of loss and title for items pass to the customer upon delivery.

5. Returns, Refunds & Store Credits

  • Returns are governed strictly by our Return & Refund Policy.

  • Urbokart does not offer monetary refunds under any circumstances.

  • Approved returns are refunded only in the form of store credits, subject to deductions as mentioned in the policy.

6. Order Cancellations

  • Orders can be cancelled only if they have not been processed or shipped.

  • Urbokart reserves the right to cancel any order due to operational, technical, or inventory-related reasons.

7. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information while placing an order.

  • Not misuse or interfere with the website’s security features or functionality.

  • Not attempt to gain unauthorized access to any portion of the website.

8. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs, is the property of Urbokart and is protected by applicable intellectual property laws.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

  • Urbokart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our maximum liability shall not exceed the amount paid by the customer for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Urbokart, its owners, partners, and affiliates from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our services.

11. Third-Party Links

  • Our website may contain links to third-party websites.

  • Urbokart is not responsible for the content, policies, or practices of any third-party sites.

12. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts located in India.

13. Changes to Terms

  • Urbokart reserves the right to update or modify these Terms at any time without prior notice.

  • Continued use of the website after changes implies acceptance of the updated Terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact us through the details provided on our website.

Urbokart – Smart Shopping, Delivered Right.